The part of your business that runs itself.
MedullaOS builds AI agents, automations, and custom internal tools that take repetitive work off your plate — so your business keeps running while you focus on running it forward.
- Legal
- Wellness & Fitness
- Real Estate
- Media & Podcasting
- Professional Training
What I build
Every business runs on a handful of repetitive processes. I find them, then build the system that handles them — whatever form that takes.
AI agents for your workflows
Agents that handle the tasks you repeat every day — triaging inquiries, following up with leads, drafting responses, moving information between the tools you already use.
Redundant task elimination
I map where your hours actually go, then automate the copy-paste work: data entry, reporting, scheduling, follow-ups. The stuff that eats your week without growing your business.
Custom CRMs & internal tools
A CRM built around how your business actually operates — not a bloated platform you use 10% of. Simple, yours, and shaped to your exact process.
Software cost reduction
If you're paying for stacked subscriptions that each do one thing, I'll build you a replacement you own. One-time build, no monthly bleed.
Recent builds
Different industries, same pattern: find the work that steals the most time, then build the system that takes it over. Click into a build to see wireframes of the programs behind it.
Client names and identifying details have been changed throughout to protect client confidentiality and IP.
Alert management system
A law firm runs on dates — filings, hearings, response windows — and missing one isn't an inconvenience, it's a liability. I built a centralized alert management system that tracks the matters that need attention and surfaces them to the right people at the right time, instead of living in someone's memory and a wall of sticky notes.
result Every deadline lives in one system that escalates on its own — not in anyone's memory.
See the wireframes →Automated client communications
Gyms live or die on the follow-up: confirmations, reminders, check-ins, the message that brings a lapsed member back. I automated the gym's client communications end to end, so every member hears from them consistently — without staff spending their day typing the same messages over and over.
result Every member hears from the gym consistently — with staff typing none of it.
See the wireframes →Workflow systems for a busy agency
Real estate is a business of a thousand small handoffs, and each one is a chance for a lead or a task to fall through. I built a set of systems for an agency to tighten how work moves through their pipeline — less chasing, fewer dropped threads, more time in front of clients.
result Fewer dropped handoffs, less chasing — more time in front of clients.
See the wireframes →Systems for a multi-front business
One person, three operations: a research career, a podcast, and a company training organizations on brain health. I built systems supporting both the content side and the training business — so the operational load of running three things doesn't fall on one calendar.
result Three operations, one owner — and the operational load no longer lands on one calendar.
See the wireframes →+ more builds across other industries. Every one is different, because every business runs differently. Ask about yours →
How it works
No jargon, no six-month roadmap. From first call to handoff.
Discovery call
A free intro call. We talk through how your business runs and where I can help. No prep, no pressure.
Audit
A closer walkthrough of your day-to-day. I map the tasks costing you the most time and money — usually more than you'd guess. The audit fee is credited in full toward your build.
Build
I build the agent, automation, or tool that takes that work over.
Trial
You see it running on your real processes before anything goes live, and we refine until it's right.
Handoff
It goes live and it's yours, with clear docs so your team can run it day to day.
Managed service
Optional. I keep it running and evolving as your business changes, so you never have to think about it.
Book your discovery call
Pick a time that works for you. We'll talk through how your business runs and where I can help — and I'll tell you honestly whether it's worth automating at all.
I build everything myself, so I take on a limited number of builds at a time.
jillian@medullaos.com (239) 300-5766
Claude
ChatGPT
Google Gemini
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Make
Zapier- Whisper
Working together
No subscriptions to a platform, no per-seat pricing, no six-month retainer minimums. A build is a build.
Scoped once, priced once
We define exactly what the system takes over, I build it, and you watch it run on your real work before it goes live. One-time build — not a subscription.
Optional: I keep it running
Businesses change, and systems should change with them. The managed service add-on below covers monitoring, fixes, and evolving the system as your process does.
The system is yours
Everything I build, you own — the code, the accounts, the data. If we part ways, your system keeps working. No platform lock-in, no ransom.
Managed service
Launch day isn't the finish line — tools update, APIs change, and your business keeps evolving. On the managed service plan, I stay on it: your systems get watched, fixed, and improved without you ever having to think about them. That's the whole point.
Ask about managed serviceThe gap is the opportunity.
Fewer than 1 in 5 small businesses use AI in their operations — while 37% of large firms already do. And the research is clear on where AI actually pays off: not sweeping "AI transformation," but automation scoped to a specific process. That's the only kind I build.
Sources: US Census Bureau, 2026 · Stanford AI Index, 2026
Why "MedullaOS"?
The medulla is the part of your brain that runs everything automatic — breathing, heartbeat, the functions you never have to think about. That's what I build for businesses: the operating layer that keeps things moving without your constant attention.
the brainstem region that controls the body's involuntary functions.
medullaOS · noun
the same thing, for your business.